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Privacy Policy

Last Updated: July 12, 2026

myHomavelle operates this online store and website, including all related information, content, features, tools, products, and services offered through the websiteSrvices to you. This Privacy Policy explains how myHomavelle collects, uses, stores, and discloses your personal information when you visit our website, use the Services, make a purchase or other transaction, create an account, or otherwise communicate with us.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual.

Personal information does not include information that has been anonymized, aggregated, or de-identified so that it cannot reasonably be associated with an identifiable individual.

Depending on how you interact with the Services, where you live, and what features you use, we may collect or process the following categories of personal information:

Contact Information

This may include:

  • Your first and last name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Other delivery or contact information you provide

Order and Transaction Information

This may include:

  • Products you view, purchase, return, exchange, or cancel

  • Items added to your shopping cart or wishlist, when available

  • Order numbers

  • Purchase history

  • Shipping and delivery information

  • Return and refund information

  • Discount or promotional code usage

  • Transaction dates and amounts

Payment Information

This may include:

  • Payment method

  • Billing details

  • Payment confirmation

  • Transaction information

  • Partial payment card details

  • Other information required to process your payment

Payments are generally processed by Shopify Payments or other third-party payment processors. myHomavelle does not necessarily receive or store your complete payment card number.

Account Information

If you create a customer account, we may collect:

  • Your username or email address

  • Password or other login credentials

  • Account preferences

  • Saved addresses

  • Saved products

  • Order history

  • Account settings

You are responsible for maintaining the confidentiality of your account credentials.

Customer Support and Communications

We collect information you provide when you communicate with us, including when you:

  • Contact customer support

  • Submit a return, refund, or replacement request

  • Respond to a survey

  • Submit a review

  • Participate in a promotion

  • Communicate with us through email, forms, social media, or other channels

Device and Technical Information

We may automatically collect information about the device and network you use to access the Services, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Internet service provider

  • Device identifiers

  • Cookie identifiers

  • Approximate location based on your IP address

  • Other technical identifiers

Website Usage Information

We may collect information about how you interact with the Services, including:

  • Pages and products viewed

  • Links clicked

  • Search queries

  • Time spent on pages

  • Referring website

  • Shopping cart activity

  • Checkout activity

  • Advertising interactions

  • The date and time of your visits

Marketing and Advertising Information

We may collect or receive information about:

  • Your marketing preferences

  • Whether you opened or interacted with an email

  • Advertisements you viewed or clicked

  • Products you previously viewed or purchased

  • Your interactions with our store on third-party platforms

  • Inferences about products or categories that may interest you

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information directly from you when you:

  • Place an order

  • Create or manage an account

  • Contact us

  • Submit a form

  • Sign up for marketing communications

  • Request a return or refund

  • Submit a review

  • Otherwise provide information to us

Automatically Through the Services

We may automatically collect information when you browse or use our website through cookies, pixels, tags, log files, software development kits, and similar technologies.

From Shopify and Service Providers

We may receive information from Shopify and other companies that provide services on our behalf, such as:

  • Payment processors

  • Fulfillment providers

  • Shipping carriers

  • Customer support providers

  • Website hosting providers

  • Analytics providers

  • Fraud prevention providers

  • Marketing and advertising platforms

From Business and Advertising Partners

We may receive information from third-party platforms, advertising networks, social media companies, referral partners, and other business partners.

How We Use Your Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

We use personal information to:

  • Operate our website and online store

  • Display products and product recommendations

  • Process orders and payments

  • Arrange fulfillment and shipping

  • Provide order confirmations and tracking information

  • Process returns, refunds, replacements, and exchanges

  • Maintain customer accounts

  • Save customer preferences

  • Provide customer support

  • Improve our website, products, and Services

  • Personalize your shopping experience

  • Understand how customers use the Services

  • Develop new features and offerings

Marketing and Advertising

Subject to applicable law, we may use personal information to:

  • Send promotional emails or messages

  • Provide information about products, offers, and promotions

  • Show advertisements on our website or third-party websites

  • Measure the effectiveness of advertising campaigns

  • Personalize advertisements based on your activity

  • Remind you about products left in your shopping cart

  • Recommend products that may interest you

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Even after unsubscribing from marketing communications, we may still send you non-promotional communications regarding your account, orders, transactions, or customer support requests.

Security and Fraud Prevention

We may use personal information to:

  • Verify customer identity

  • Authenticate accounts

  • Protect payment transactions

  • Detect and prevent fraud

  • Investigate suspicious, illegal, unsafe, or malicious activity

  • Prevent abuse of our promotions, policies, or Services

  • Protect our customers, business, website, and service providers

  • Maintain the security and integrity of the Services

Communicating With You

We may use personal information to:

  • Respond to your questions

  • Provide customer support

  • Communicate about orders and deliveries

  • Send important account or policy updates

  • Resolve disputes

  • Process complaints

  • Maintain our customer relationship

Legal and Business Purposes

We may use personal information to:

  • Comply with applicable laws and regulations

  • Respond to subpoenas, court orders, warrants, or other valid legal requests

  • Cooperate with law enforcement or government authorities

  • Establish, exercise, or defend legal claims

  • Enforce our Terms of Service and other policies

  • Investigate violations of our terms

  • Protect the rights, safety, and property of myHomavelle, our customers, and others

  • Complete or evaluate a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate and improve the Services.

These technologies may be used to:

  • Keep the website functioning properly

  • Remember your account and shopping preferences

  • Maintain items in your shopping cart

  • Understand website traffic and customer behavior

  • Analyze the performance of the Services

  • Prevent fraud and improve security

  • Personalize content

  • Provide and measure advertising

  • Understand whether marketing communications are effective

Some cookies are necessary for the operation of the Services. Other cookies, including analytics and advertising cookies, may be optional depending on applicable law and your location.

You may be able to manage cookies through our website’s privacy settings or through your browser settings. Blocking certain cookies may affect the functionality of the Services.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, including the following categories of recipients:

Shopify

Our store is hosted and supported by Shopify. Shopify processes personal information to provide and improve the Services, operate its platform, support transactions, provide security, and enable certain advertising and analytics features.

Service Providers

We may disclose personal information to companies that perform services on our behalf, including:

  • Payment processing

  • Order fulfillment

  • Product sourcing

  • Warehousing

  • Shipping and delivery

  • Website hosting

  • Cloud storage

  • Data analytics

  • Fraud prevention

  • Customer support

  • Email delivery

  • Marketing and advertising

  • Information technology services

These providers may only use personal information as permitted by their agreements with us and applicable law.

Shipping, Fulfillment, and Product Partners

Because myHomavelle offers a broad range of household, kitchen, garden, gadget, and general consumer products, orders may be processed or shipped by third-party fulfillment providers, warehouses, suppliers, manufacturers, or shipping carriers.

We may provide these parties with the information reasonably necessary to prepare, ship, track, and deliver your order.

Marketing and Advertising Partners

We may disclose information to marketing platforms, advertising networks, social media companies, analytics providers, and other business partners to:

  • Deliver advertisements

  • Measure advertising performance

  • Personalize marketing

  • Understand customer behavior

  • Promote our products and Services

Depending on applicable law, some of these disclosures may be considered a “sale,” “sharing,” or use of personal information for targeted advertising, even when no money is exchanged.

At Your Direction or With Your Consent

We may disclose personal information when you request or authorize us to do so, including when you:

  • Request that an order be delivered

  • Use a third-party login or payment method

  • Interact with a social media feature

  • Direct us to disclose information to another party

Legal and Business Transactions

We may disclose personal information:

  • To comply with legal obligations

  • In response to valid legal process

  • To enforce our terms and policies

  • To prevent fraud or protect safety

  • In connection with a merger, acquisition, financing, restructuring, bankruptcy, or sale of all or part of our business

Relationship With Shopify

The Services are hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services to provide, protect, and improve its platform and services.

Information submitted through the Services may be transmitted to and processed by Shopify and other service providers in countries outside the country where you live.

We may use Shopify features that combine information from your interactions with our store, Shopify, and other Shopify merchants to provide enhanced services, analytics, fraud prevention, personalized recommendations, and advertising.

For certain Shopify services and enhanced features, Shopify may determine how and why personal information is processed. In those circumstances, Shopify may be independently responsible for responding to certain privacy requests relating to its processing.

More information about Shopify’s privacy practices and privacy controls is available through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Sale, Sharing, and Targeted Advertising

myHomavelle does not sell personal information to third parties in exchange for money.

However, we may use advertising, analytics, and marketing services that disclose identifiers, commercial information, device information, internet activity, approximate location information, and related inferences to third parties.

Under certain U.S. state privacy laws, these activities may be considered:

  • A sale of personal information

  • Sharing of personal information

  • Targeted advertising

  • Cross-context behavioral advertising

Where required by applicable law, you may opt out of these activities through the “Your Privacy Choices,” “Do Not Sell or Share My Personal Information,” or similar privacy link available on our website.

We will also process recognized browser-based universal opt-out signals, including Global Privacy Control signals, where required by applicable law.

An opt-out signal generally applies only to the browser, device, and account that can reasonably be associated with the request.

Sensitive Personal Information

We do not intentionally collect sensitive personal information beyond what is reasonably necessary to process payments, protect accounts, prevent fraud, complete transactions, comply with the law, or provide requested Services.

We do not use sensitive personal information to infer characteristics about you for purposes unrelated to providing the Services.

Where applicable law provides a right to limit certain uses or disclosures of sensitive personal information, you may submit a request using the contact information below.

Third-Party Websites and Links

The Services may contain links to websites, applications, or platforms operated by third parties.

We are not responsible for the privacy, security, accuracy, availability, or content of third-party services. This Privacy Policy does not apply to websites or services that we do not own or control.

Before providing personal information to a third party, you should review that party’s privacy policy and terms.

Information you post on public or semi-public platforms, including social media websites, may be visible to other users and may be used by those platforms or other third parties.

The inclusion of a third-party link does not necessarily mean that myHomavelle endorses or is affiliated with that third party.

Children’s Privacy

The Services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

A parent or legal guardian who believes that a child has provided personal information to us may contact us using the information provided below.

We do not knowingly sell or share, as those terms are defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no security measure, website, transmission method, or storage system is completely secure. We cannot guarantee absolute security.

Information transmitted through the internet or email may be intercepted or accessed by unauthorized parties. You should avoid sending highly sensitive or confidential information through unsecured communication channels.

You are responsible for keeping your account password and login credentials secure. Contact us promptly if you believe your account has been accessed without authorization.

Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information depends on factors such as:

  • Whether you maintain an account

  • Whether the information is needed to fulfill an order

  • Whether the information is required for customer support

  • Tax, accounting, and recordkeeping obligations

  • Fraud prevention and security needs

  • Legal and regulatory requirements

  • The need to resolve disputes

  • The need to enforce our agreements and policies

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights:

Right to Access or Know

You may have the right to request information about the personal information we collect, use, disclose, sell, or share about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable and usable format.

Right to Opt Out

You may have the right to opt out of:

  • The sale of personal information

  • The sharing of personal information

  • Targeted advertising

  • Certain forms of profiling that produce legal or similarly significant effects

Right to Limit Certain Uses of Sensitive Information

Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.

Right to Appeal

Residents of certain states may have the right to appeal our decision if we deny a privacy request.

You may submit an appeal by contacting us at info@myhomavelle.com and stating that you are appealing a privacy request decision. We will respond within the period required by applicable law.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising your privacy rights.

This means we will not deny goods or services, charge a different price, provide a different level of service, or retaliate against you solely because you exercised a legally protected privacy right, except where otherwise permitted by law.

Submitting a Privacy Request

To exercise an applicable privacy right, contact us at:

info@myhomavelle.com

Please include:

  • Your full name

  • The email address associated with your account or order

  • The state or country where you reside

  • The specific right you wish to exercise

  • Sufficient information to help us locate and verify your records

We may need to verify your identity before completing a request. Verification may require confirmation of information associated with your account, transaction, or prior communications.

We will only request information reasonably necessary to verify your identity and process the request.

Certain information may be exempt from a request under applicable law. For example, we may retain information needed to complete a transaction, comply with legal obligations, prevent fraud, maintain security, resolve disputes, or exercise legal rights.

Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require the authorized agent to provide proof of authorization. We may also contact you directly to confirm your identity and verify that you authorized the request.

Managing Communication Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email.

You may also contact us at info@myhomavelle.com to update your communication preferences.

Unsubscribing from promotional communications does not prevent us from sending transactional or service-related messages, including:

  • Order confirmations

  • Shipping updates

  • Account notices

  • Return or refund communications

  • Customer support responses

  • Important policy or security notices

International Transfers

We, Shopify, and our service providers may transfer, store, and process personal information in countries other than the country where you live.

Privacy and data protection laws in those countries may differ from the laws in your jurisdiction.

Where required by applicable law, appropriate safeguards may be used for international transfers, including recognized contractual protections and other lawful transfer mechanisms.

If personal information is transferred from the European Economic Area, United Kingdom, or another jurisdiction that requires transfer safeguards, the transfer may be based on Standard Contractual Clauses, adequacy decisions, or another legally recognized mechanism.

Complaints

If you have a concern or complaint about how we handle personal information, please contact us using the information below.

We will review and respond to your complaint as required by applicable law.

Depending on where you live, you may also have the right to:

  • Appeal our response to a privacy request

  • Contact your state attorney general

  • Contact a local privacy or data protection authority

  • Submit a complaint to another competent regulatory authority

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices

  • The Services

  • Technology

  • Legal or regulatory requirements

  • Shopify features

  • Our service providers

When we update this Privacy Policy, we will post the revised version on our website and update the “Last Updated” date.

We may provide additional notice when required by applicable law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or a privacy rights request, contact:

myHomavelle
Indiana Business Park
14801 W. 65th Way, Suite 12
Arvada, CO 80005
United States

Email: info@myhomavelle.com

Language

This Privacy Policy is written and interpreted in the English language.

Any translation is provided solely for convenience. If there is a conflict or inconsistency between the English version and a translated version, the English version will control.